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SMS Terms of Use & Privacy Policy
Rock Solid Foundation uses SMS text messaging to support direct, one-to-one communication between our team members and the individuals and organizations we serve. These messages are intended for business-related conversations, including scheduling, service coordination, follow-up questions, and general correspondence.
By opting in to or using our text messaging services, you agree to the following Terms of Use:
1. Text Messaging Services
Rock Solid Foundation provides text messaging services through Microsoft Teams Phone, allowing employees to communicate directly with partners, prospective partners, vendors, and other professional contacts. Our text messaging services are intended for individual, person-to-person communication and are not used for mass marketing, automated advertising, or bulk promotional messaging.
2. Consent to Receive Text Messages
By consenting to receive text messages from Rock Solid Foundation, you agree to these SMS Terms of Use and our general Privacy Policy. Consent may be provided through direct communication with a Rock Solid Foundation team member or another applicable opt-in method. Your consent to receive text messages is voluntary and is not required as a condition of purchasing or receiving our services.
3. Electronic Consent
By agreeing to receive text messages, you consent to the use of electronic records to document your agreement. You may withdraw your consent to receive text messages at any time by replying STOP.
4. SMS Privacy Policy
Rock Solid Foundation respects your privacy and is committed to protecting the information shared through our text messaging services. We use mobile phone numbers and related messaging information to facilitate communication, respond to inquiries, and provide information related to our services. We may share information with telecommunications providers, technology platforms, and other service providers as necessary to deliver text messages. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in information and consent will not be shared with third parties for marketing or promotional purposes. We may disclose information when required by applicable laws, regulations, or governmental requests, or when necessary to protect our legal rights.
This SMS Privacy Policy applies specifically to our text messaging services and supplements our general Privacy Policy.
5. Message and Data Rates
Rock Solid Foundation does not charge recipients for sending or receiving text messages through our service. However, standard message and data rates may apply depending on your mobile carrier and service plan.
6. Message Frequency
Our SMS service is designed for individual conversations between Rock Solid Foundation employees and the people they communicate with. Message frequency will vary based on the nature of each conversation and your communication needs.
We do not use this service to send recurring marketing campaigns or automated promotional messages.
7. Opting Out of Text Messages
You may opt out of receiving text messages from Rock Solid Foundation at any time by replying with any of the following keywords: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. Because our text messaging service supports individual employee conversations, opt-out requests apply to the specific phone number associated with that conversation. After opting out, you may receive a final confirmation message acknowledging your request.
8. Help and Support
If you need assistance with our text messaging services, you may reply HELP to a text message or contact Rock Solid Foundation directly.
For general questions or additional assistance, please visit:
Website: https://www.rosofo.com
Contact: https://www.rosofo.com/contact
9. Confidentiality and Sensitive Information
For your privacy and security, we recommend that sensitive personal information, confidential case details, medical information, or other protected information not be transmitted through standard SMS text messaging. If confidential information needs to be shared, a Rock Solid Foundation team member can help identify a more appropriate communication method.
10. Changes to These Terms
Rock Solid Foundation may update these SMS Terms of Use periodically to reflect changes in our services, technology, or applicable requirements.
Updates will be published on this page.
Last Updated: November 13, 2026
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