Question 1

What does Rock Solid Foundation Do?

Accepted Answer

Rock Solid Foundation helps foster care organizations build, grow, and strengthen their operations through consulting, technology, financial services, and operational support designed specifically for child welfare organizations.Whether your organization is starting a new organization, pursuing T3C credentialing, implementing electronic management software, preparing for accreditation, or looking to improve day to day operations, Rock Solid Foundation helps create the systems, structure, and support needed for long term success.Learn more about Rock Solid Foundation.

Question 2

How Is Pricing Determined for Rock Solid Foundation’s Services?

Accepted Answer

Because every Foster Care Organization is different, pricing varies based on the services the organization needs, the size of the organization, and the level of support the organization is looking for.The best way to receive accurate pricing is to schedule a discovery call with Rock Solid Foundation's Sales Team. The Rock Solid Foundation team will take time to understand the organization's goals, challenges, and current needs, then recommend a customized solution and pricing plan that fits the organization's situation.Schedule a Discovery Call

Question 3

Do you work with organizations outside of Texas?

Accepted Answer

Yes.While Rock Solid Foundation's deepest expertise is in Texas child welfare systems, our team does work with organizations in other states. Several organizations in Oklahoma, Kansas and Georgia use CaseBook and benefit from Rock Solid Foundation's technology, training, and operational support.Because regulations, licensing requirements, and child welfare systems vary by state, some services may need to be customized based on your organization's location. If your organization is outside Texas, we'd be happy to learn more about it and discuss how Rock Solid Foundation can support your organization's goals.

Question 4

How Can My Foster Care Organization Get Started with Rock Solid Foundation?

Accepted Answer

The best first step is a conversation with Rock Solid Foundation's Sales Team.Our team will learn about your organization, goals, challenges, and current needs. From there, we'll recommend the services, tools, or support that make the most sense for your situation.Book a Call

Question 5

Can My Foster Care Organization Choose Just One Rock Solid Foundation Service?

Accepted Answer

Absolutely.Some organizations engage us for a single project such as T3C Credentialing, Accreditation Consulting, Financial Services, or CaseBook software. Others choose ongoing support through multiple service areas. We meet organizations where they are and build support around their needs.

Question 6

Do you offer Financial Services?

Accepted Answer

Yes.Our Financial Services team helps organizations manage accounts payable, accounts receivable, payroll, cost reports, budgets, reconciliations, and financial reporting requirements.Learn more about our Financial Services.

Question 7

Do you provide Accreditation Consulting?

Accepted Answer

Yes. Rock Solid Foundation provides accreditation consulting for organizations pursuing accreditation through the Council on Accreditation (COA), CARF International, or The Joint Commission.Our team provides guidance throughout the accreditation process, from evaluating organizational readiness and developing a customized action plan to strengthening documentation, preparing staff, and supporting survey preparation. Services are tailored to your organization’s accreditation goals, current stage, and specific needs.Learn more about Accreditation

Question 8

Can Rock Solid Foundation Help Me Start a Foster Care Organization in Texas?

Accepted Answer

Yes. Rock Solid Foundation supports new foster care organizations from initial planning through licensure and operational launch.Our team can provide guidance with organizational development, program design, licensing preparation, policies and procedures, financial planning, CaseBook implementation, and operational setup. We tailor our support to your organization’s goals and help establish a strong foundation for long term success.Schedule a Call.

Question 9

What Types of Foster Care Organizations Does Rock Solid Foundation Serve?

Accepted Answer

We work with organizations across Texas, including:Child Placing Agencies (CPAs)General Residential Operations (GROs)Residential Treatment Centers (RTCs)Start-up foster care organizationsEstablished providers looking to grow or improve operationsLearn more about who we serve

Question 10

Can  you help me get T3C credentialed the first time?

Accepted Answer

Yes.Our team specializes in helping organizations navigate the Texas Child Centered Care (T3C) credentialing process. We assist with logic models, treatment models, staffing plans, policies and procedures, CQI development, application preparation, and post-submission support.Organizations who work with Rock Solid Foundation have a 100% success rate on T3C application approvals. Learn more about T3C Consulting

Question 11

Who Should I Contact When I Have a Question for Rock Solid Foundation?

Accepted Answer

Full Service customers can use the Rock Solid Foundation tab in CaseBook to identify the appropriate Rock Solid team member for different questions and service areas. This tab was developed specifically for your organization and serves as a central reference for contact information and available support.Customers using individual Rock Solid services will receive contact information for their designated team members during onboarding. If you are unsure whom to contact, reach out to your primary Rock Solid point of contact, and we will connect you with the right team member.

Frequently asked questions